Frequently asked questions
How much does shipping cost?
The shipping cost may vary depending on the shipment location and the store's policy, such as the number of products purchased. You may get your exact shipping expenses by adding products to your cart, proceeding to checkout, and inputting your mailing address. The shipping cost will be updated immediately and displayed in your final cost.
Where do we deliver?
Orders typically ship within 10 to 15 business days. For international orders, transit will take an additional 1 to 2 weeks.
Can the order be delivered to multiple addresses?
We do not accept shipping to multiple addresses for a single order. Please place separate orders if you want products delivered to different addresses.
Do you offer delivery to PO boxes or Military APO/ FPO addresses?
We accept shipping to PO Boxes, however, we are unable to ship to Military APO/FPO addresses.
Can I apply a promotion code after my purchase is complete?
We do not currently support adding a discount code to an existing order. If you want to cancel or make changes to your order, get in touch with our customer service.
How can I track my package?
You can find tracking information in your order confirmation or shipping confirmation sent to your email. If an order includes multiple items, each may have separate delivery dates and tracking information.
How long do refunds and replacements take?
After we confirm through email that you are qualified for a refund or replacement, we will process your refund/replacement within 07 business days of confirmation.
You should receive the tracking number for your replacement product(s) within 7-10 business days after confirmation.
You should receive your refund within 3-5 business days of confirmation. Kindly note that your payment provider determines when your refund will be credited to your payment account.
How can I edit/cancel my order?
You can modify some of the order's details within 06 hours of placing it by getting in touch with us using our Contact Form. After that, your purchase will be put into production right away and won't be able to be changed or canceled.
















